How to Go Branchless with Heritage Valley

Totally branchless banking has increased lately, but many are still skeptical. In 2014, Bankrate released a study saying that more than 30% of Americans haven’t visited a branch in the last six months. With the rise of mobile technology, financial security, and digital communication, it’s possible to never step foot in a branch again. But you don’t have to use a fintech startup with an unproven track history to go branchless: Heritage Valley FCU offers everything you need.

Simplify your checking and live easier with these tips on going branchless.

The Easy Stuff

  1. Download Our mobile app. Available for Apple and Android devices, this app features include viewing your balance, making transfers and depositing checks.
  2. Follow us on social media. For important updates, like when to expect new, secure cards or tips on how to save money, social media is a great way to get connected and stay up-to-date. It’s like going to see your favorite teller, just without much effort.

The Harder Stuff

  1. Deposit cash through the Drive-thru, or deposit box. Depositing cash is probably the hardest part of going mobile. All our branches have a secure drop box so you can deposit cash at any time.
  2. Get customer service through digital channels. Reach out on social media or submit a request via email or websites. Our online and mobile banking has a convenient chat feature.
  3. Apply for loans online. It’s as easy as it sounds! Just be sure to keep communication open once you’ve been approved.

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